At Aurora Bownanza we take pride in customer satisfaction! We gladly accept the return of any non-clearance item purchased within the last 14 days. Due to the nature of clearance items, these items are not eligible for return unless it is a a defective item. If you feel that you have received a defective item, please contact us at Aurorabownanza@gmail.com.
Items must be in unused condition, in the original packaging, and not washed to be eligible for return.
Items must be returned in original packaging with tags still in place (if having any)
Aurorabownanza LLC reserves the right to deny refunds if items are not received within the 14 day time frame.
Items not eligible for returns are:
There are no charges for returns within the 14 day grace period however shipment is at the customer’s expense.
Approved returns will take up to 10 business days for the credit to be reflected to the original payment method.
WE DO NOT ALLOW EXCHANGES
We do not allow any exchanges at this time. If you would like a different size/item, please return original item and place a new order online.